Humble People Are More Likely to Help

Need a favor? Approach a humble person, for a study says that they are more likely to help than their arrogant counterparts. Researchers at Baylor University in the US have carried out the study and found that humility is a positive quality with potential benefits. 

Lead author Wade Rowatt said, “ The research indicates that humility is a positive quality with potential benefits. While several factors influence whether people will volunteer to help a fellow human in need, it appears that humble people, on an average, are more helpful than individuals who are egotistical or conceited.”

Humility is associated with the amount of helping time offered, even when the pressure to help is low. It is also associated with traits as modesty, tolerance, being down to earth, respectful and open-minded.

Source:TOI 

What is a Customer?

• A customer is the most important person ever in the office…in person or by mail.

• A customer is not dependent on us…we are dependent on him.

•  A customer is not an interruption of our work…he is the purpose of it. We are not doing a favor by serving him…he is doing us a favor by giving us the opportunity to do so.

• A customer is not someone to argue or match wits with. Nobody ever won an argument with a customer.

• A customer is a person who brings us his wants. It is our job to handle them profitably to him and to ourselves.

 Courtesy: Zig Ziglar

A Sound Body & Mind

You can change your health and thoughts by making some simple, everyday changes in the way you think and act. These include:

A Solution-seeking mind: Keep your mind focused on solutions and ways to feel good. It’s better than submitting to negative thoughts. Feed your mind questions like, ‘What can I do to feel even better now?” or ‘How can I make things even better?” Then do them!

Faith in Life: Surrender to life knowing that all your needs will be met. Trust life. There is nothing to fear.

Bo Good to All: Treat others the way you would like to be treated. Respect everyone and everything. See yourself in others.

Gratitude: Be grateful for everything you can. It will bring you more health, happiness and abundance. Keep a gratitude journal.

Love energy: Love heals our body and mind and binds people. Feel love energy within you at all times and extend it outwards. Gratitude with love is the most powerful emotion that heals and creates true happiness and health.

Faith in Yourself: Everything is achievable if you have faith in yourself. You can do anything, only if you think you can.

Happiness, Joy, Laughter and Fun: Keep finding things to be happy about during your day, even if they are small, insignificant thoughts. Laughter and fun can change your own physiology. Life is meant to be enjoyed.

Know yourself and Build Self-Love: Understand yourself. Know what your likes and dislikes are. Identify and remove triggers that stir up negativity. Replace negative thoughts with empowering ones. Remove habits and patterns that are pulling you down and draining your energy. Love yourself, your body, mind and soul.

Giving: If you want something, give it first. Give love, give happiness, give joy, and give money. You will get it all back ten-folds in different ways. Pray for others, compliment them and give them good wishes. Find ways to love more and give more.

Acceptance: Accept yourself and people as they are. Accept situations and things as they are. Then take action on things that you can change, and let go of things you have no control over.

Source:TOI

A Sure Way of Making Enemies

You can tell people they are wrong by a look or an intonation or a gesture just as eloquently as you can in words – and if you tell them they are wrong, do you make them want to agree with you? Never! For you have struck a different blow at their intelligence, judgement, pride and self-respect. That will make them want to strike back. But it will never make them want to change their minds. You may then hurl at them all the logic of a Plato or an Immanuel Kant, but you will not alter their opinions, for you have hurt their feelings.

Never begin by announcing “I’m going to prove so-and-so to you.” That’s bad. That’s tantamount to saying: I’m smarter than you are. I’m going to tell you a thing or two and make you change your mind. 

That is a challenge. It arouses opposition and makes the listener want to battle with you before you even start.

It is difficult, under even the most benign conditions, to change people’s minds. So why make it harder? Why handicap yourself?

If you are going to prove anything, don’t let anybody know it. Do it subtly, so adroitly, that no one will feel that you are doing it.

Courtesy: Dale Carnegie

You...

If you can keep your head when all about you
Are losing theirs and blaming it on you,
If you can trust yourself when all men doubt you
But make allowance for their doubting too,
If you can wait and not be tired by waiting,
Or being hated, don’t give way to hating;
And yet don’t look too good, nor talk too wise


If you can dream – and not make dreams your master,
If you can think – and not make thoughts your aim,
If you can meet with Triumph and Disaster
And treat those two imposters just the same,
If you can bear to hear the truth you’ve spoken,
Twisted by knaves to make a trap for fools,
Or watch the things you gave your life to, broken,
And stoop and build em up with worn-out tools;


If you can make one heap of all your winnings
And risk it all on one turn of pitch-and-toss,
And lose, and start again at your beginning
And never breath a word about your loss,
If you can force your heart and nerve and sinew
To serve your turn long after they are gone,
And so hold on when there is nothing in you
Except the will which says to them: ‘Hold On!”


If you can talk with crowds and keep your virtue
Or walk with kings-nor lose the common touch,
If neither foes nor loving friends can hurt you
If all men count with you, but none too much,
If you can fill the unforgiving minute
With sixty seconds worth of distance run,
Yours is the Earth and everything that’s in it
And which is more – you’ll be a man, my son!

Children Learn What They Live

If a child lives with criticism,

He learns to condemn.

If a child lives with praise,

He learns to appreciate.

If a child lives with hostility,

He learns to fight.

If a child lives with tolerance,

He learns to be patient.

If a child lives with ridicule,

He learns to be shy.

If a child lives with encouragement,

He learns confidence.

If a child lives with shame,

He learns to feel guilty.

If a child learns with approval,

He learns to like himself.

If a child lives with fairness,

He learns justice.

If a child lives with security,

He learns to have faith.

If a child lives with acceptance and friendship,

He learns to find love in the world.

Secret of a Successful Business Interview

There is no mystery about successful business intercourse. Exclusive attention to the person who is speaking to you is very important. Nothing else is so flattering as that. 

-Charles W Eliot.

‘Eliot himself was a past master of the art of listening. His listening was not mere silence, but a form of activity. Sitting very erect on the end of his spine with hands joined in his lap, making no movement except that he revolved his thumbs around each other faster or slower, he faced his interlocutor and seemed to be hearing with his eyes as well as his ears. He listened with his mind and attentively considered what you had to say while you said it… At the end of an interview the person who had talked to him felt that he had his say.”

-Henry James,

Novelist